Is your focus on the core customer holding back your brand?
For anyone at Outdoor Retailer trade show, MercuryCSC Jeff Welch is leading a seminar on the risks associated with (mis)aligning your brand with the core customer. Friday, Noon, at the Marriott.
Joining Jeff will be Orvis Product Development Specialist Steve Hemkens, ExOfficio General Manager Steve Bendzak, and NOLS Director of Admissions and Marketing Bruce Palmer.
They will discuss their brands’ struggles and successes balancing very enthusiastic core audiences and efforts to expand into other markets.
Also, former Patagonia and Prana executive Rich Hill will resurface to discuss his new venture, Ticla, and how he is taking advantage of a clean slate to position the brand to the most broad audience possible.
See you there.
Developing emotional connectivity between brands and consumers is a visceral process, not a directional one. Emotional connections deliver on a relevant and purposeful story and cannot be scripted nor delivered with confusing marketing metaphors. We know emotional connections stem from a marriage of people and purpose. Brands rely upon people believing in a brand’s purpose and, from that belief, comes not only connectivity and affinity, but also advocacy.